You have 30 days from date of purchase to return an item to any Baby Bunting store for a refund, exchange, or store credit. If you're a Baby Bunting Family loyalty member, you have 60 days. A return made after this period is offered an exchange or store credit. The item must be unused, in original packaging and include a proof of purchase.

Excluded from returns:

Clearance and discontinued items
Infant formula and food
Gift card and eVoucher

Terms and conditions apply. View our full Change of Mind Return Policy here.

Frequently Asked Questions

How do I become a Baby Bunting New Zealand Family member?

Does it cost anything to become a Baby Bunting New Zealand Family Member?

Can I become a Baby Bunting New Zealand family member without providing an email address?

How can I change my communication preferences?

Can I cancel my Baby Bunting New Zealand membership?

How is my personal information being used?

Where can I find the terms and conditions for Baby Bunting New Zealand family?

Are there products or services I can’t redeem my rewards on?

When will I receive my $10 welcome reward?

How do I receive a birthday reward?

How long do I have to use my reward?

Where can Baby Bunting family rewards be redeemed?

How can I check what rewards I have and when they expire?

Can I use more than one reward in the same purchase?

How do I update my details?

Can anyone else use my Baby Bunting family account?

Can I be a member of both Baby Bunting family New Zealand and Baby Bunting family Australia?

Can I redeem my New Zealand rewards in a Baby Bunting store in Australia, or on the Australian Baby Bunting website?

I am a member of both the New Zealand and Australian loyalty programs, will I receive a birthday reward for my child from both?

Terms and Conditions